Privacy Policy

At UpMonitor, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

1. Information We Collect

When you use UpMonitor, we collect only the information necessary to provide our uptime monitoring service:

  • Account Information: Your username and password (securely hashed).
  • Websites: The URLs you choose to monitor and when they were added.
  • Monitoring Data: Uptime status, response times, and regions where checks are performed.
  • Regions: The locations from which monitoring checks are run.

2. How We Use Your Information

We use this information to:

  • Authenticate your account and keep it secure.
  • Monitor the availability and response time of your websites.
  • Provide you with uptime/downtime insights and performance history.
  • Maintain and improve our monitoring service.

3. Data Security

Your password is stored in a securely hashed format and never in plain text. We use industry-standard security practices to protect all collected data.

4. Data Sharing

We do not sell, trade, or share your personal data with third parties. Monitoring data (such as uptime and response times) is used only within the service to display reports and analytics to you.

5. Data Control & Deletion

You are always in control of your data. At any time, you can choose to delete your account directly from your settings. When you do:

  • Your account is permanently deleted.
  • All of your monitored websites are removed.
  • All uptime history, response times, and monitoring ticks associated with your websites are also deleted automatically.

This deletion is immediate and irreversible. We do not retain backup copies of your monitoring data once you delete your account.

6. Changes to This Policy

We may update this Privacy Policy as our service evolves. If we make significant changes, we will notify you via our website.

Last updated: August 31, 2025